Best Car Insurance Buying Guide - Consumer Reports (2024)

Insurance isn’t the most exciting facet of car ownership, but it’s one of the most important. Your policy is designed to protect you from financial calamity in the event of a collision or related injury, and insurance coverage is required by most states if you want to register a car. Consumer Reports recommends shopping around for the best policy, not only when you buy a car but also every few years, to make sure you’re always getting the best deal possible.

Through a survey of more than 40,000 members, CR has identified the insurance companies that offer the best service with the most competitive monthly premiums.To get the best car insurance rates, it helps to understand what attributes insurers consider when they formulate your monthly premiums. They include the following factors.

Driver profile: Age, driving experience, and driver history—for example, if you’ve had crashes or traffic violations—can all influence the cost of your premium because the insurer may put you in a higher risk category. The addition of a teen driver can also raise the cost of your policy.

Car type: In general, the more expensive the car, the higher the premium because expensive cars cost more to repair and replace. High-performance cars also cost more to insure because of the increased risk associated with owning a faster car.

Credit history: According to Experian, a credit reporting agency, most states allow insurers to factor a customer’s credit score into their rates. Insurers maintain that credit history is a good predictor of the risk that they’ll have to shell out for insurance claims. California, Hawaii, Maryland, Massachusetts, Michigan, Oregon, and Utah restrict or prohibit the practice. In other states, improving your credit score can help you get a better rate.

External conditions: Local weather patterns, traffic conditions, and other factors that increase the likelihood of claims result in higher rates. For example, if damaging storms in your area have generated lots of car-insurance claims in the past, such as major hurricanes and flooding, your company may apply to your state’s insurance regulator for an across-the-board rate increase to reflect its increased exposure to that risk. Customers in areas with higher rates of collisions are also likely to pay more.

Loyalty Doesn’t Pay

It is a common misconception that insurers reward customers for sticking around. A recent national survey commissioned by CR shows that you can save money by shopping around for a better rate from time to time. Twenty-eight percent of the members we surveyed told us they’d switched insurers in the past six years. Among those, 58 percent said they’d found a better price, and 37 percent said they switched because of premium increases from their previous insurer.

“Price optimization” can be another reason to shop for a new insurer every few years. So far, 20 states have outlawed this controversial practice, which allows insurers to raise rates for reasons that aren’t related to increased liability risk. Here’s how it works: If an insurer figures you aren’t likely to jump ship to another carrier, it may raise rates just because it can, costing you extra money.

Factor In Life Changes

If you get married, add a teen driver to your policy, or add or remove a vehicle, or the distance of your commute changes—as it did for many people during the pandemic—ask your insurer how much the changes will cost or save you. Shop other insurance companies to see which carrier can give you the best rate. Remember to ask for an adjustment to your coverage to reflect your car’s depreciation; insurers don’t necessarily do that without your prodding.

For a comprehensive list of insurers that might not be visible with a simple Google search, consult CR’scar insurance ratings.

Pick a Top-Rated Insurer

Securing a lower premium is important, but price isn’t everything. Find a carrier that—in addition to having competitively low premiums—provides fair and fast claim settlements, offers great customer service outside of claims, helps you review your policy thoroughly, and proactively offers help and advice.

CR rates insurers based on member feedback on the cost of their premiums, the ease of processing claims, the quality of non-claim-related customer service, thoroughness of policy review, clarity of policy coverage, and proactive help and advice. To create our ratings, we surveyed 40,251 CR members in the summer of 2022 about their car insurance. They provided us with 47,713 reports on their experiences with the car insurance companies they did business with, and told us whether they had switched insurers or filed a claim between 2018 and 2022. (CR members’ experiences are not necessarily representative of the U.S. population.)

Don't Skimp on Liability Coverage

Most states require drivers to have at least minimum coverage, but it’s a good idea to bolster your coverage beyond these minimums if you can afford to do so.

Liability insurance: This covers bodily injury and property damage caused to another party in a crash. Experts recommend buying more than the legal minimum even if you don’t have much in assets to protect. Depending on your state, a portion of your wages could be garnished in a judgment against you. A more protective level of coverage is $100,000 per person, $300,000 per incident, and $100,000 for property damage. Douglas Heller, an insurance expert at the Consumer Federation of America (CFA), says an umbrella liability policy may be worth considering because it extends coverage for both your car and home, and it offers additional protections as well. Those policies usually increase the per-person coverage to $300,000.

Low-limit coverage:Heller says that although they offer better protection, umbrella policies and policies with higher liability limits can be difficult for lower-income drivers to afford. Currently, only three states—California, Hawaii, and New Jersey—offer specialized insurance coverage for lower-income drivers. Heller says that having low-limit liability coverage is better than going without insurance, or simply not driving, which can cut people off from economic opportunity.

Uninsured motorist coverage:In many states, this coverage is optional—but worth having. According to the Insurance Information Institute, 1 in 8 drivers don’t carry car insurance. That’s a statistic that has remained fairly constant for more than two decades, making uninsured motorist coverage a smart buy, even if it’s not required. This coverage, which is usually inexpensive, pays medical bills for you and your passengers after a crash caused by an uninsured, at-fault driver. Why get it in a no-fault state, where your company pays regardless of who’s at fault? Because it reimburses for lost wages after a crash. Uninsured motorist insurance also covers you and your household as pedestrians, and in hit-and-run crashes. (Pedestrian fatalities have been on the rise in the U.S., increasing by 54 percent from 2010 to 2020, according to the National Highway Traffic Safety Administration.) Heller says you want to get at least as much coverage for yourself as you would get for others involved in a crash.

Underinsured coverage:More motorists are opting to carry only state-mandated minimum liability coverages in order to save money. Underinsured coverage protects you if you get into a crash with someone who doesn’t have enough insurance to cover the cost of injuries and property damage.

Seek Savings on Other Coverages

Collision insurance, which pays for crash damage, and comprehensive insurance, which protects against vehicle theft and damage caused by storms and such, are two types of coverage you may be able to whittle down in order to reduce your premium. You also may be able to forgo other types to save even more money.

Adjust your deductible.Raising your comprehensive and collision deductibles from $500 to $1,000 can shave 11 percent off your premium on average, says Hunter at the CFA. Just make sure you can afford to pay the extra out-of-pocket cost if you’re unfortunate enough to get into a crash.

Older cars don’t need extra coverage.Consider dropping collision and comprehensive coverage when your annual premiums equal or exceed 10 percent of your car’s book value. Otherwise, you could end up paying more over time than you would recoup for repair or replacement of your damaged, stolen, or totaled vehicle. (If you have a car that is appreciating and is old enough to be considered a classic, and you don’t drive it to and from work and for most errands, consider getting a classic car policy. That type of coverage insures your car for an agreed-upon value based on its collectability and other factors.)

Drop rental reimbursem*nt coverage.If you have another car you can use while your vehicle is being repaired, you don’t need to buy this coverage. You can also skip roadside assistance coverage if you have an auto-club membership that’s a better deal, or if roadside assistance comes as part of your car’s warranty.

Review personal injury protection and medical payments coverage.If you already have good health coverage, you don’t need it through your auto policy. Keep the coverage if you don’t have health insurance, or if your usual passengers might not be well-insured.

Actively pursue discounts.They can include breaks for bundling home, auto, and umbrella policies with the same carrier; taking a safe-driving course; letting your carrier know about your lower annual mileage; and reporting yourteen driver’s good academic average, typically a B or better.

Take These Steps to Save More

Keep your credit and driving record clean.Both have an impact on the price of your insurance premium. For the best rates, you’ll need to have at least three years of clean driving. In most states, the better your credit score, the lower your rates will be.

Choose your car wisely.Premiums vary by model. When comparing models, ask your insurer for premium quotes on the different vehicle models that you’re considering. Luxury and high-performance cars tend to cost more to insure than more mainstream models.

Assign the right driver to the right car.Ask your insurance agent who the principal driver should be for each car in your household. Basing those matchups on individuals’ driving records and car values might save you money. Pairing a lower-value car with the driver who commutes the longest distances, for instance, may cost you less than giving that driver the higher-value car. (Of course, this strategy may require come negotiation among family members.)

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Best Car Insurance Buying Guide - Consumer Reports (2024)

FAQs

What is the most trusted car insurance company? ›

8 best car insurance companies
  • Best company overall: Travelers.
  • Best for your budget: NJM.
  • Best for accident forgiveness: Geico.
  • Best for having few customer complaints: American Family.
  • Best for financial strength: Auto-Owners.
  • Best for discounts: Amica.
4 days ago

What is the most important car insurance you should buy? ›

But no matter where you live, liability car insurance—which covers damage and injuries you cause others in an accident—is the main required coverage. The minimum car insurance required by your state is important to know, but this amount may not be adequate for your needs.

What are 5 tips for buying car insurance? ›

Take These Steps to Save More
  • Keep your credit and driving record clean. Both have an impact on the price of your insurance premium. ...
  • Choose your car wisely. Premiums vary by model. ...
  • Assign the right driver to the right car. Ask your insurance agent who the principal driver should be for each car in your household.
Mar 14, 2023

What is the most reasonable car insurance? ›

USAA, Nationwide, Travelers, Erie, Geico and Progressive are the cheapest car insurance companies nationwide, according to our analysis.

What insurance company has the most complaints? ›

United Automobile Insurance

Who is State Farm's biggest competitor? ›

Considering State Farm and Geico are the two biggest auto insurance companies in the U.S., most drivers can find what they need from either company, whether that's minimum or full coverage. However, there are a few key differences between State Farm vs. Geico when it comes to auto insurance options.

What types of insurance are not recommended? ›

15 Insurance Policies You Don't Need
  • Private Mortgage Insurance. ...
  • Extended Warranties. ...
  • Automobile Collision Insurance. ...
  • Rental Car Insurance. ...
  • Car Rental Damage Insurance. ...
  • Flight Insurance. ...
  • Water Line Coverage. ...
  • Life Insurance for Children.

What are the 4 recommended type of insurance? ›

Four types of insurance that most financial experts recommend include life, health, auto, and long-term disability.

When to drop collision coverage consumer report? ›

Drop Collision and Comprehensive Insurance

“As a general rule, when the premium is more than 10 percent of the car's value, it's time to consider dropping collision, and maybe comprehensive, too,” Bell says.

What 5 factors determine the premium for a car insurance policy? ›

What factors are most important for car insurance rates?
  • Age. Age is a very significant rating factor, especially for young drivers. ...
  • Driving history. This rating factor is straightforward. ...
  • Credit score. ...
  • Years of driving experience. ...
  • Location. ...
  • Gender. ...
  • Insurance history. ...
  • Annual mileage.

What are two pieces of advice when shopping for insurance? ›

Make sure you have enough coverage to replace your home and property if you have a total loss. For auto insurance, make sure your limits are high enough to replace your car and to pay for any damages and injuries you cause. Ask your agent about discounts. Discounts help lower your premium.

Is it worth shopping around for car insurance? ›

Shopping around at least once a year for car insurance can lower one of the biggest expenses of being a driver. Comparing quotes after a life event such as moving or adding a new driver to your policy can help you make sure you're still getting the best deal.

Who is cheaper, Geico or Progressive? ›

Both Geico and Progressive offer cheap car insurance to drivers across the country. Geico's rates are typically lower overall, but Progressive tends to offer better prices to high-risk drivers. High-risk drivers are those with a recent DUI, at-fault accident or speeding ticket on their driving record.

Which company gives the cheapest car insurance? ›

The cheapest car insurance rate is $38 a month from Geico according to our research team's cost analysis of national average prices for minimum coverage. The top 10 cheapest car insurance companies are Nationwide, Geico, State Farm, Travelers, Progressive, AAA, Allstate, Chubb, Farmers and USAA.

Is $100 a lot for car insurance? ›

Our cost estimates show that 35-year-old married drivers with good credit and clean driving records pay an average of $144 per month for car insurance. Paying around $100 per month for quality auto coverage is a good deal.

Who is the number one auto insurance company in the US? ›

State Farm

What is the biggest insurance company to fail? ›

Mutual Benefit Life Insurance Co: Serving the life insurance industry in the three-year rehabilitation of Mutual Benefit Life Insurance Company, the largest US insurer ever to fail.

What is the most accurate insurance company rating? ›

AM Best. The most well-known insurance specific rating company, the scores provided by AM Best are often considered the yardstick for financial strength in the industry. The highest rating offered is A++ (Superior) while the lowest is a D (Poor).

Which insurance company has the best claim settlement ratio? ›

In terms of number of policies settled during 2022-23, Max Life Insurance has the highest claim settlement ratio of 99.51%. With a 99.39% claim settlement ratio, HDFC Life Insurance came second on the list. Aegon Life Insurance bagged the third position with a 99.37% claim settlement ratio.

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