FedEx | System Down (2024)

FAQs

What happens if you don't answer the door for FedEx? ›

Delivery attempts

If a shipment requires, either an indirect, direct or adult signature, and a delivery attempt is made, but no one is there to sign for the package, the driver will leave a door tag at the recipient's door. If no signature is required, the shipment will be left at the recipient's door.

FedEx blamed the 2% revenue decrease primarily on lower fuel surcharges at all its transportation segments along with decreased volumes in its FedEx Express and FedEx Freight segments. Revenue from FedEx's package delivery business increased less than 1% to $8.26 billion.

News & events

Note: In a Form 8-K filed with the Securities and Exchange Commission on April 1, 2024, FedEx Corporation announced the agreement between FedEx Express and the United States Postal Service (“USPS”) for domestic transportation services will expire by its terms on September 29, 2024.

FedEx Customer Service. Representatives are available online Monday through Friday, 8:30 a.m. to 6:00 p.m. CST, excluding holidays. * Denotes required fields. Please fill out the fields above, type your question in the box below, and click "Chat now" to proceed.

In most cases, FedEx will attempt to deliver your package three times before returning it to the shipper. In case a courier is unable to leave your package, the courier will try to call you to check your availability and attempt the delivery.

Generally, we make deliveries from 8 a.m. to 8 p.m. Monday–Friday, and on Saturday and Sunday for residential deliveries. Residential deliveries may be eligible to be redirected to a nearby FedEx location or participating retail location like Walgreens or Dollar General to be held for pickup for up to 7 days.

Shares of FedEx Corporation FDX declined 3.32% on Apr 1 to $280.13 per share from $289.74 on Mar 28. This downside was mainly due to the non-renewal of the air-cargo contract with United States Postal Service or USPS. The current contract with FedEx will expire on Sep 29, 2024.

Activist Mulls FedEx Boycott for Treatment of Black Worker Chased and Fired On in Brookhaven. For Mississippi Rising Coalition board member Morris Mock, boycotting FedEx in protest to show displeasure with the company's treatment of D'Monterrio Gibson is on the table.

FedEx's odds of distress is under 9% at this time. It has tiny probability of undergoing some form of financial crisis in the near future. Probability of bankruptcy shows the probability of financial torment over the next two years of operations under current economic and market conditions.

This phased transition, with full implementation expected in June 2024, will ultimately bring FedEx Express, FedEx Ground, FedEx Services, and other FedEx operating companies into Federal Express Corporation, becoming a single company operating a unified, fully integrated air-ground network under the respected FedEx ...

Is FedEx going to lay off employees? ›

Facing challenging times, FedEx has recently implemented layoffs in an effort to streamline its operations and adapt to evolving market demands.

FedEx Suspension Took Effect on February 3, 2022

The labor shortage is not isolated to any industry, becoming a nationwide problem in a matter of weeks. While many believed the shortage had reached its worst in January 2021, the trend of fewer workers appears to be a new standard.

You can monitor your incoming and outgoing packages throughout the entire delivery process and receive alerts and notifications. You can also call 1.800.GoFedEx 1.800.463.3339 and say “track my package.” Or text “follow” plus your door tag number to 48773. Did this information help you?

If you still can't find your package, please visit Customer Support and submit the query ""My package says it's delivered, but it's not here"" in the 'Your Virtual Support Assistant' box on the top center of the page. Follow the steps to open a case with customer service to investigate your delivery.

With FedEx Appointment Home Delivery^®, it's so easy. We'll contact the recipient by phone in advance to schedule the delivery.

If you missed your delivery, FedEx might make additional attempts to deliver your package, or for residential addresses; it may be redirected to a nearby FedEx or FedEx OnSite location for customer pickup.

The driver will then take the package back to the delivery depot. We will contact your shipper to inform them of your decision and ask them whether the shipment needs to be returned or destroyed.

Packages that aren't signed for are returned to the local delivery hub. The delivery driver leaves a paper notice and an online notification to inform you that a delivery attempt was made, and will be re-attempted.

Packages not picked up within 7 days will be returned to the nearest FedEx facility or shipper. Refer to your door tag for the pickup location and availability.