Hi Azure Support
I've got a bank notification that my credit card was charged from MSFT for something. I never have Azure subscription, so I have no idea what happened
MSFT *
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Danial Saroneh 6Reputation points
2021-11-07T20:12:18.053+00:00 Hi,
I have the same issue and tried to create a support ticket as you described below. However, at the end it says that I don't have permissions to create a support ticket and must contact the owner of the resource. .. but there isn't any resource at all.. I have deleted everything, but still being charged and without the option to get support.Please help me create a support ticket asap.
AI and data passionate 5Reputation points
2023-01-30T18:41:11.7433333+00:00 Hi I have very similar issue! There are charges on my credit card but no history order of any purchase. Please help me to create support ticket.
Lin Htet Oo 0Reputation points
2023-02-15T03:21:15.87+00:00 Hi, I also have the similar issue. I was charged twice on 10 Feb 2023 and 14 Feb 2023. I have no subscription whatsoever with that amount when I check my Subscriptions.
Cho YONG CHUL 0Reputation points
2023-03-07T05:46:12.3733333+00:00 Me too...I have same isssue
What can i do..???
Oscar Shu 0Reputation points
2023-04-17T03:59:18.6466667+00:00 I also encountered the same problem today, it charges 134.26 US dollars, the bank feedback that charged by MSFT*E200...from a Singapore company. It makes me confused, I don't know what happened. Can anyone explain what happened?
nancy bryant 0Reputation points
2023-04-18T15:58:48.8366667+00:00 The Same thing just happened to me I have an MSFT*E0600MZFFX charge in my bank account and I don't know what it is form
SadiqhAhmed-MSFT 39,886Reputation points • Microsoft Employee
2023-04-24T06:42:51.48+00:00 Is it possible for you to create a support ticket?
The ticket enables you to work closely with the support engineers and get a quick resolution to your issue.Here is the link - https://docs.microsoft.com/en-us/azure/azure-portal/supportability/how-to-create-azure-support-request to create support case.
Trang Huynh 0Reputation points
2023-05-08T01:44:48.8666667+00:00 Hi Azure Support
I have the same issue with a direct debit occurring every month for an Azure subscription which I did not approve. The details are
MSFT *<E0400ml6cd> Msbill.Info
Is this a fraud as I don’t remember entering my credit card details for this service.
Thanks for the support
Regards
Trang
Siklarlis Pantazis 0Reputation points
2023-05-10T15:12:10.0366667+00:00 I also encountered the same problem today, it charges 75.84 Euro, the bank feedback that charged by MSFT*E0200.... AZURE IE. What happened?
Deepti Diwan 0Reputation points
2023-06-19T19:26:30.4733333+00:00 I just got charged with in a similar fashion. Is this some sort of scam that Microsoft is running now? And how did you even have access to my credit card information when I had withdrawn it 2 years ago? Why is Microsoft keeping it on file?
While selling your product you have a team of people following up consistently but to dispute why is it so hard?
Guilherme Wahrhaftig 0Reputation points
2023-08-15T14:55:27.0433333+00:00 I just reported the Microsoft official response as False Information! When you have a charge on your credit card that you don’t recognize, Microsoft does NOTHING to help us understand what was charged, or just to simply get a copy of what you paid. So they are basically voluntarily blinding themselves to the problem we are presenting. If they change the way they approach the problem and help us tackling the problem to avoid this, that would be a great customer service, but obviously Microsoft do not need us, so they don’t care. And I don’t want to see anyone from Microsoft answering to this post with false information anymore. Unless someone comes with a straight answer, contacting us to get down to the bottom of the problem and doing something to prevent this from happening again in the future, don’t bother. Enough with wasting my time and all of my fellow victims of this scam!
Dr Booma Poolan Marikannan 0Reputation points
2023-09-28T06:36:51.21+00:00 I also encountered the same problem today, it charges 168.18 MYR, the bank feedback that charged by MSFT*E200...from a Singapore company. It makes me confused, I don't know what happened. Can anyone explain what happened?
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